The delivery window begins when an order is picked up by the carrier. We regret that we cannot guarantee the shipping times as stated above, as delivery time will vary based on carrier and location.

Orders placed on summerhan.net will be shipped from one of our two warehouses, depending on availability. For this reason, orders that include multiple items may be sent in multiple shipments.

You will receive a Shipping Confirmation email containing your tracking number once your parcel has been shipped. For registered customers, visit the My Orders page to check the most up-to-date status of your order.
 

We offer flat rate shipping fees at checkout, and there will be no extra costs upon delivery (all orders placed on summerhan.net ship delivered-duty-paid).

Our shipping services will be suspended due to warehouse closures on certain holidays. Please plan accordingly as orders placed on these days will not be processed until the following business day.

All orders are processed automatically and we are unable to expedite or delay shipment.

International Orders
All orders shipped internationally will include a flat rate shipping fee and may incur customs fees, duties, taxes, or brokerage fees. For international orders shipped to the U.S., UK, or countries within the EU that incur customs fees, duties, or taxes, Summer Han will assume responsibility for these additional costs. For international orders shipped to countries other than those stated above, customs fees, duties, or taxes incurred will be the responsibility of the recipient and will be calculated, displayed, and charged at checkout.

International orders may require the customer to provide additional information to the carrier in order to ensure delivery. For this reason, you may be contacted via email, phone, or SMS text message to provide these details. If you are contacted in such a manner it does not mean that you have been subscribed or enrolled in any messaging service, nor that you will be asked to pay any additional fees upon delivery. The carrier will be unable to deliver your parcel without the additional details requested, and if you do not provide this information your parcel will be returned to our warehouse.

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Shipping Restrictions
At this time we are unable to ship orders to General Delivery, P.O. Boxes, APO, FPO, and U.S. Territories. Orders made to addresses in these areas will be canceled.